Welcome to Sky Cars Leicester, your trusted partner for private hire transportation services.

We are dedicated to delivering top-notch services while prioritizing your privacy and data protection rights.

1. About Us

Sky Cars Leicester operates as a licensed private hire operator, catering to the transportation needs of individuals, local government bodies, and corporate organizations. In the course of providing these services, we collect and manage customer and non-customer data, always in strict compliance with applicable data protection and privacy laws.

2. Our Commitment

As a "Data Controller," we are committed to respecting and safeguarding the privacy and rights of both customers and non-customers. To ensure transparency and compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679, as incorporated by the Data Protection Act 2018, we have developed this Privacy Notice to help you understand how we collect, process, store, and share your information.

3. Information We Collect

We collect information for the following purposes:

  • Responding to your inquiries, including private hire bookings.
  • Providing transportation services.
  • Handling financial transactions, including billing.
  • Sending service updates and offers.
  • Meeting statutory and regulatory requirements, including the Private Hire Vehicles (London) Act 1998.

This information may include personal data such as:

  • Name.
  • Email address.
  • Postal address.
  • Telephone number.
  • Photographs.
  • Video and audio recordings.

In some cases, we may also collect sensitive personal information, such as criminal convictions or offenses, medical or health status, professional memberships, and racial or ethnic origin.

4. Lawful Basis for Processing

We process personal information based on one or more of the following lawful bases:

  • Consent: When you provide clear consent for us to process your personal information.
  • Contract: When processing is necessary for a contract we have with you or before entering into a contract.
  • Legal Obligation: When processing is necessary to comply with the law (excluding contractual obligations).
  • Vital Interests: When processing is necessary to protect someone's life.
  • Public Task: When processing is necessary for performing a task in the public interest or our official functions based on legal grounds.
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided there is no overriding interest to protect your personal information.

5. Lawful Basis for Processing Sensitive Personal Information

Sensitive personal information is processed based on one or more of the following lawful bases:

  • Consent: When you provide clear consent for us to process such information.
  • Contract: When processing is necessary for a contract.
  • Legal Obligation: When processing is necessary to comply with the law.
  • Vital Interests: When processing is necessary to protect someone's life.
  • Public Task: When processing is necessary for a task in the public interest or our official functions based on legal grounds.
  • Legitimate Interests: When processing is necessary for legitimate interests, with due consideration for your rights.

6. Data Transfers

We may share collected information with third parties or third-party service providers within or outside the European Union (EU). This sharing may occur due to legal obligations, contract fulfillment, or legitimate interests. We ensure that third parties processing your data comply with GDPR when handling your information.

7. Automated Decisions

We do not anticipate making automated decisions without human involvement. If such a process is ever implemented, you will be informed in writing.

8. Data Retention

We generally retain information for 10 years or as required by law. After this period, we review and delete data unless there is a specific reason to retain it. Anonymous data may be used beyond this period.

9. Data Security

We implement robust security measures to protect your data from unauthorized access, damage, or theft. In case of a security breach, we will inform you and the appropriate regulatory authorities as per our legal obligations.

10. Your Information Rights

You have various rights concerning your data:

  • Right To Be Informed.
  • Right To Access.
  • Right To Correction.
  • Right To Erasure.
  • Right To Object.
  • Right To Restrict Processing.
  • Right To Portability.
  • Right To Request Transfer.
  • Right To Withdraw Consent (where applicable).

11. General

For questions or comments about this Privacy Notice, please contact us.

Thank you for choosing Sky Cars Leicester. We value your privacy and look forward to serving you with excellence.